Syntax has been built on a foundation of quality. We are committed to providing our customers with a superior level of service to ensure that they get the best value from any IT investments. This is delivered through:
Quality Management System
Our commitment to providing IT solutions of the highest quality is endorsed by our ISO9001:2000 accreditation. This quality management system ensures that all projects undertaken, irrespective of size or value, are subject to stringent quality control procedures.
Click here f or futher information on the ISO Quality Management System.
ITIL Best Practice
We apply a standards based approach to the design and development of our service offerings, and each of our services has been systematically developed in accordance with IT Infrastructure Library (ITIL) best practice guidelines.
ITIL provides the foundation for quality IT Service Management. It is the only consistent and comprehensive documentation of best practice for IT Service Management, providing guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT. ITIL has been developed in recognition of organisations' growing dependency on IT and embodies best practices for IT Service Management.
Click here f or further information on ITIL. |
