Microsoft Managed Technology Solution

Syntax Integration and Microsoft have come together to develop The Managed Technology Solution (MTS). This new framework enables companies to get access to the latest Microsoft desktop, server and management software, and pay monthly on a per-use utility model.

The solution represents a fundamental step-change in the way IT is provided to an organisation, offering a 3-year duration pay-per-use utility model for all IT hardware, software, implementation, management and support.

MTS can include the provision and management of an entire IT infrastructure, delivered and supported by Microsoft certified professionals, who use the combination of ITIL best practice and corporate quality standards to ensure a secure and reliable IT environment. The use of ITIL means the customer can be sure that the processes, procedures and approach of the service will be of the highest possible quality and also in accordance with industry best practice.

MTS is a framework of components, and when used in its entirety provides all the IT systems normally required by a growing business.

The components of the framework include:

Customise your Infrastructure

The solution is fully customisable and includes full end-user and server support, management and maintenance. The pay-per-use costs are billed per user per month, providing the customer with a fixed monthly operational cost rather than a capital cost.

MTS is ideally aimed at customers who would like to keep their IT systems optimised, reliable and up-to-date enabling them to concentrate on core business activities, with the knowledge that their IT systems are being maintained and managed by experts.

Key Business Benefits

Predictable IT costs
MTS is an operational monthly pay-per-use fixed cost, rather than a series of capital investments in IT hardware and software upgrades. This improves cash flow and makes IT costs more predictable.

Flexibility
This flexible framework of components can be used in its entirety for optimal performance, or selected independently to protect investments already made in hardware, software or technology.

IT reliability and availability
By implementing a high quality, updated IT infrastructure the reliability and availability of servers and workstations is increased, leading to greater productivity and higher customer satisfaction.

High quality support
The solution is delivered under ISO 9001:2000 management systems and developed in accordance with ITIL best practice, the de facto global IT management standard.

Delivered and managed by experts
Our technicians are Microsoft certified experts with experience of deploying and managing mission-critical server environments, using proven standards and methodologies. Customers have direct access to our highly qualified teams who can assist with the most complex technical queries. This enables customers to concentrate on key business initiatives in the knowledge that IT infrastructure is being maintained by experts.

To find out more about the Microsoft Managed Technology Solution, please call us on 020 7307 5008 or email at enquiries@syntax.co.uk.