IT and Outsourcing

SyntaxOne – Intelligent IT Support & Outsourcing

SyntaxOne is a high quality, business-critical IT support and IT outsourcing service designed for customers who demand high availability and rapid response. It provides a single point of contact to pro-actively manage all of your PCs, Macs and servers to prevent downtime and maximise your business productivity.

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 SyntaxOne – IT Service Desk

The Syntax ServiceDesk provides customers with first rate IT support by combining highly skilled technical consultants, ITIL best practice service management, and ISO 9001:2000 quality management systems with over 20 years of IT experience.

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 Server & Infrastructure Management

Syntax’s outsourced infrastructure monitoring and management service helps our customers to increase the performance and availability of systems, without losing control or visibility of their IT infrastructure.

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 IT Resources on Demand

Syntax provides access to a pool of highly skilled and experienced IT resources. The service is delivered in three distinct ways depending on the level of ownership and flexibility required by the client…

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 Hosted IT Infrastructure

Maintaining IT hardware on site involves a great deal of expense, in both purchasing the hardware, and employing the in-house expertise to maintain it. To provide a secure, cost effective and low maintenance alternative, Syntax provides hosted IT infrastructure from its data centre facilities.

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 Apple Mac Business Support

Syntax provides customers with a first-class Apple Mac support service through direct access to a team of highly qualified and experienced technical consultants who aim to resolve approximately 85% of calls on first call.

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