London IT Support from Syntax Integration

IT Support London

With over 18 years of experience, Syntax are one of the leading London IT support companies providing business-critical IT support and outsourcing services for customers based in central London.

Our London IT support service is designed for customers who demand high availability and rapid response. The service is delivered by a professional team operating to the highest quality standards, who understand that timely issue resolution, high availability and reliability is essential to customer satisfaction.

Our solution is based on the combination of IT Infrastructure Library (ITIL) best practice and corporate quality standards, providing a rock-solid foundation for IT service management and IT reliability. Our offices are based in Russell Square, we are ideally placed in between the City and West End to provide fast response IT support services wherever you are in London.

IT support London - find out more

How do we deliver the best IT support in London?

Our People
Our IT support London team are highly skilled, qualified and experienced technical consultants who aim to fix 85% of issues on first call. We do not employ any call loggers or junior staff, so all your calls and enquiries are answered by experienced personnel.
Our Processes
Our IT support process is built around structured and approved industry-standard methodologies which enable us to deliver high levels of IT service management consistently. Our transition process is proven to mitigate risks, and we often help companies streamline their IT infrastructure from the outset to make it more efficient and reliable.
Our Technology
We use best-in-class technologies to manage and monitor IT systems against pre-agreed SLAs, and provide customers with real-time visibility of these systems via our portal.
Our Partnerships
Our London IT support service is accredited by some of the world's leading IT vendors such as Microsoft and HP. We also have experience of implementing enterprise technology solutions, and are highly accredited by VMware, Citrix, Riverbed, Symantec, Dell and EMC.
Our Commitment
We have been providing these services since 1993 and have established a loyal customer base for IT support in London.

Why choose Syntax for your IT Support London?

  • High quality, fast response service delivered under ISO9001:2000 quality management systems and ITIL best practice
  • Single point of contact for all IT related queries
  • Proactive IT managing and monitoring
  • Flexible hours of operation, including extended hours & weekend support
  • A proven, risk free transition process
  • Increased control and visibility through real-time performance statistics
  • Tailored Service Level Agreement (SLA)

Find out more about our London IT support services

If you need high quality reliable rapid-response and professional IT support in London please call us today on 0207 307 5008, or email askanexpert@syntax.co.uk, or visit our IT Support & Outsourcing page for more detailed information on how we can help.