Syntax CloudSuite

Syntax CloudSuite includes everything you need to provide a scalable, secure, highly available computing environment for your business. Based on Microsoft’s Cloud technology platforms it provides everything you need for a modern business IT environment, plus advanced options for security and compliance to meet the highest regulatory standards.
You pick and choose the options from the key services to match your business requirements and Syntax will provision, manage and support the services – providing a single point of contact for all your IT needs.

View our short film about Syntax Cloudsuite.

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Benefits

  • Pay-per-use model more cost effective than buying hardware, software and maintenance
  • Work anytime, anywhere any device for greater efficiency and productivity
  • Managed and supported by experts, no need for in-house teams
  • Scalable and flexible to support your business growth

Collaboration

Email

Secure, enterprise-grade email, calendars and contacts on any device from any location. With Office 365, each user gets 50 GB of mailbox storage and can send messages up to 150 MB in size.

File Storage

Having your files stored online makes it easy to store, organise, and share them, so you can work on documents with colleagues, share reports with business partners, or connect with customers. Your files are always up to date, so everyone has access to the latest version.

File Sharing

No more emailing documents around and losing track of the latest version. Easily add, respond to, and track comments and status updates on one version of the document.

Office 2016

Office 365 provides applications you’re familiar with and files that are always accessible, always up to date. So online or off, at your desk or on the go, from your PC, Mac, iPad®, Android™ tablet, or phone , you can get to what you need, when and where you need it.

Conferencing (optional)

It’s easy to meet and connect online from wherever you are on whatever device works best. No travel time, no travel costs, so you can get more done and keep your projects on budget.

Presence (optional)

When you want to ask a quick question or send a piece of information fast, just take a quick look to see who’s online, send them an instant message, and get a response fast.

Support

Remote

Access to the Syntax ServiceDesk where skilled experts will be able to help you resolve any issues or queries promptly so that you can maximise productivity.

On-site

If we cannot resolve an issue remotely, we will organise a convenient time to visit your office and carry out any remedial work

Monitoring

Proactive remote monitoring and alerting of your IT infrastructure including servers, switches, firewalls and routers so that we can maximise availability and minimise down-time

Backup

Online backup to the Cloud so that you can recover files quickly and easily from any location. Backup of email, file storage and file shares

24 x 7 Support (optional)

Access to Syntax ServiceDesk 24×7 so that you can get support any time from any location

Scheduled Visits (optional)

Security

Anti-Virus

Cloud based managed endpoint protection service that provides anti-virus and anti-malware protection that is always up-to-date and is proactively monitored and managed by the Syntax ServiceDesk

Patching

Operating system and agreed applications will be patched and managed to ensure that they are up-to-date and there are no vulnerabilities

Threat Prevention (optional)

An appliance is installed within your network that proactively performs analysis of abnormal behaviour, malicious attack detection, and alerts for known security issues and risks

Business Continuity (optional)

Bespoke services where we would work with customers to understand the requirements and acceptable RTO/RPO in the case of an issue or disaster. We are able to develop a range of cost-effective solutions to prevent or mitigate these issues

Compliance

Data Loss Prevention (optional)

Helping you protect your sensitive data and inform users of your policies and regulations. Data Loss Prevention can also help you prevent users from mistakenly or deliberately sending sensitive information to unauthorised people

Rights Management (optional)

Securing company data by applying an intelligent policy so that only specified internal and/or external people can act on your information

Mobile Management (optional)

Manage and protect data on both company and individually owned devices. Perform remote actions such as passcode reset, device lock, and data encryption. Remove corporate data and applications when a device is lost, stolen, or retired from use

Multi-factor Authentication (optional)

Providing an additional layer of security when accessing corporate data or email. Utilise existing mobile devices to authenticate via an application, SMS or phone call

Single Sign On (optional)

Secure single sign-on to all of your applications, supports both Microsoft and third-party applications such as Salesforce, Box, Dropbox, and thousands more popular SaaS apps

Email Encryption (optional)

Allowing users to send and receive encrypted email as easily as regular email. Encrypted email can be sent to any email address no matter what the destination whether it is Outlook.com, Yahoo, Gmail, Exchange, etc.

 

View the Syntax CloudSuite Infographic