Syntax Integration has examined the business value that can be achieved by small and medium sized enterprises through outsourcing their IT service management. The IT Support Company in London has also looked at the common challenges and business risks of maintaining in-house service provision.
IT service management outsourcing has traditionally been considered suitable for large-scale enterprise businesses, typically supplied by major global outsourcing organisations. However, this type of service is now being widely adopted by smaller organisations as specialist IT companies refine scaled-down services to address SMB business needs.
Syntax Integration research suggests that many SMB organisations have limited or often nonexistent full-time resources providing IT support. Such organisations are faced with the decision of whether to effectively outsource their IT services, or to invest in recruiting and managing these skills themselves. Naturally, cost is the most frequently cited major consideration in the decision making process. There are, however, a number of additional key factors which can easily be overlooked.
For more information please contact our London IT Support Team on 020 7307 5008 or email email@example.com