Managed Cyber Security Monitoring for Modern Businesses
Syntax provides 24/7 cyber security management, helping companies maximise their resilience against threats, and gain more value from their investment in Microsoft Security.
By combining advanced security tools and in-house expertise, Syntax Managed Cyber Security offers a practical, enterprise-grade service to help organisations mitigate the costs and complexities associated with building a robust in-house cyber security strategy.
We deliver ongoing protection through a tried-and-tested combination of Microsoft cloud, identity hardening and strong data governance. Our team continually analyses security alerts in real time, turning them into clear and actionable intelligence to safeguard users, devices, identities, email and cloud services, and business systems.
Our managed cyber security service is delivered through three connected phases:
Phase 1 – Governance and Security Policy: Establishes priorities, identifies risks, and sets the required policy foundations for stronger cyber security
Phase 2 – Cloud, Identity and Endpoint Hardening: Strengthens control and protection for Microsoft Cloud, identity and device configurations
Phase 3 – 24/7 Managed SOC with XDR: Supports ongoing protection with threat detection and incident responses, with monthly reporting to support continual improvement
When combined, these phases create a clear, practical roadmap to help businesses realise the benefits of a mature, fully-managed cyber security service
Continuous 24/7 Monitoring & Threat Detection
We aggregate logs from firewalls, servers, cloud services and devices into one platform, so no threat goes unseen. Certified analysts then review every alert, dramatically reducing false positives. Using automated rules and global threat intelligence, we catch early warning signs (unusual logins, anomalous traffic, etc.) to escalate and resolve genuine threats immediately.
– Advanced Log Consolidation: Centralise data from all systems (network, cloud, endpoints) for a holistic security view.
– Expert Analysis: Real security experts filter out noise and focus on real incidents in real time.
– Alert Escalation: Critical threats trigger immediate SOC alerts with detailed incident reports and next-step recommendations.
– Threat Intelligence: We update detection rules constantly with the latest global threat feeds to spot new attacks early.
Continuous 24/7 monitoring significantly speeds up detection and response, giving your organisation deeper insights and a stronger security posture.
Rapid Detection & Incident Response
Detecting threats is only half the battle – swift action is key. When a security incident is confirmed, we spring into action immediately:
– Immediate Containment: We isolate affected systems (quarantining devices, blocking malicious IPs) to stop the attack from spreading.
– Root-Cause Eradication: Our team identifies and removes the malware or attacker access, then patches systems and tightens controls to close the vulnerability.
– Rapid Recovery: Impacted systems and data are restored from secure backups to minimise downtime.
– Post-Incident Review: We deliver a full incident report and update our playbooks, advising on improvements to prevent similar incidents
As a full Managed Detection & Response (MDR) service, we follow a “Prevent – Detect – Respond” model. We harden your environment, monitor it continuously, and contain threats immediately. Whether we are augmenting your IT team or handling incidents for you, we ensure rapid mitigation of modern cyber threats.
Endpoint Detection & Response (EDR)
Endpoints (laptops, servers, mobile devices) are often the first targets. Our service includes leading EDR solutions to protect every device:
– Real-Time Endpoint Protection: Installed on each device, EDR software monitors processes, files and behavior, blocking malicious activity (ransomware, spyware, etc.) immediately.
– Extended Detection (XDR): We correlate endpoint data with network and cloud telemetry, detecting stealthy attacks that span multiple systems.
– Automated Remediation: If a device is compromised, we neutralise the threat on the spot and can even roll back harmful changes (for example, decrypt files after a ransomware attack).
By pairing EDR with our 24/7 SOC monitoring, we create a layered defense. If one device is attacked, our approach contains the breach so it doesn’t spread across your network.
Managed SOC & Cyber Threat Intelligence (UK-Based)
Our Security Operations Centre in London is staffed 24/7 by UK-based analysts. This gives you:
– Full Visibility: A holistic, real-time view of your entire IT estate (on-premises and cloud) from our SOC. We also stay on top of UK-specific threat trends.
– Always-On Team: Most cyber attacks happen outside normal working hours, which is why our SOC operates continuously. You can relax knowing our team watches your systems around the clock.
– Flexible Managed Service: We act as your outsourced cyber team (MSSP). We can fully manage your security or work alongside your IT staff – scalable for small businesses to large enterprises.
Choosing Syntax as your London-based MSSP means you benefit from continuous threat intelligence updates. We feed the latest vulnerability and attack data into our systems daily, proactively adjusting defenses before issues arise. Automated reporting and full audit trails support compliance with ISO/IEC 27001:2022 Information Security Management and ISO 9001:2015 Quality Management System certifications, and GDPR.
Why Choose Syntax for Cyber Security?
30+ Years’ Experience
A proven track record in IT and security services, with industry awards and partnerships that keep us at the leading edge.
Headquartered in central London
Our IT support team services businesses all over the UK, however our headquarters and main service hub is located in Central London, where the majority of our clients are based.
ISO Certified & Trusted
We hold ISO/IEC 27001:2022 Information Security Management and ISO 9001:2015 Quality Management System certifications. Our processes meet the highest standards, so your data is always under strict, audited controls.
UK-Based, 24/7 Support
Headquartered in London and serving clients across the UK, we already provide 24/7 IT monitoring. Now we extend that expertise to cyber security, giving you local support with global best practices.
Always-On Protection
Cyber threats don’t rest, and neither do we. Our dedicated SOC team watches your systems every hour of every day, giving you real peace of mind.
Monitoring and Reporting
We provide regular monitoring and reporting to ensure that security risks are identified and addressed without delay. Our reporting provides clear oversight, supporting FCA‑regulated organisations in meeting their compliance requirements.
Speak to Syntax Integration about our Managed Cyber Security Services.
FAQs about Managed Cyber Security Services
Here are answers to common questions about managed cyber security services, SOC monitoring and MDR protection:
What is MDR vs MSSP vs SOC?
MDR (Managed Detection and Response) means we actively hunt and contain threats for you. MSSP is our overall managed security service. Our London-based SOC delivers both MDR and incident response.
How does 24/7 monitoring help my business?
Continuous monitoring means threats are caught anytime they occur. As industry experts note, cyber incidents don’t pause at 5pm. Having 24/7 monitoring and rapid response is critical to minimise damage.
Do you handle incident response or just alerts?
We do both. We provide alerts and advice to your team, or, at your option, fully handle incident response and remediation. Our service can include on-call IR specialists who act immediately when breaches happen.
Is this service suitable for small businesses?
Absolutely. We scale our packages for SMEs through to large enterprises. Even small firms benefit from enterprise-grade tools and our SOC expertise, often at a lower cost than building in‑house security.
