Microsoft 365
Support Solutions
Syntax is a Microsoft Cloud Accelerate Partner, helping customers migrate from existing on-premise or hosted email systems to Office 365. We understand the complexity of enterprise email infrastructure and have successfully managed and delivered global Office 365 migration projects in business-critical environments using proven risk-free methodologies.
Email and Platform Migration Support
We help organisations move seamlessly to Microsoft 365 from a wide range of email systems, including legacy and recent versions of Exchange, Lotus Notes, and other cloud-based platforms.
Our consultants design the most appropriate migration strategy, cut-over, staged, or hybrid, based on your environment, timelines, and risk tolerance. With careful coexistence planning, your users can continue working productively throughout the transition.
Ongoing Microsoft 365 Cloud Support and Management
As an Microsoft 365 partner, we help customers make an informed decision on the right subscription products to match their business requirements. Our ServiceDesk provides on-going Office 365 UK support and management of Microsoft cloud solutions to provide a single point of contact and responsibility for maintaining your investment in the Microsoft cloud.
What’s Included in Our Microsoft 365 Business Solutions?
As a trusted Microsoft 365 Solutions Partner, Syntax Integration delivers end-to-end Microsoft 365 cloud solutions, from initial planning to post-deployment support:
- Requirements analysis and high level design
- Migration Technical Project Planning
- Advice on e-mail archiving and compliance options
- Federation and Active Directory Synchronisation
- Active Directory integration
- Single sign-on options
- Full and partial integration options
- Implementation
- Configuration and customisation
- User and data migration
- Co-existence strategies
- Post-implementation training and support
- Microsoft Online Customer Portal management
- Security Management
- Custom user policy configuration
- Conferencing & Cloud Voice
- Licence advice and guidance for procurement
Benefits
Specialist skills
We provide access to a highly skilled team of experienced Office 365 consultants who understand complex enterprise messaging environments and have the necessary technical skills to fully define a detailed migration plan and deliver a successful project.
Expert guidance
Key decisions will need to be made as part of the migration planning process. We guide customers through the potential deployment and migration scenarios so that they understand the impact of each option to be able to make an informed decision.
Cost-effectiveness of IT Support
We work more efficiently and cost-effectively by using proven technology to automate IT management processes and by carrying out day-to-day tasks remotely.
Accredited by Microsoft
Syntax are members of the Microsoft Cloud Accelerate program, demonstrating our ability to meet customers evolving needs in today’s dynamic cloud marketplace. We also have access to dedicated partner support, providing a priority support service when we need Microsoft’s assistance to resolve any potential technical issues promptly.
Proven Tools & Methodologies
We have developed a number of in-house tools and methodologies for staged, cut-over and hybrid migrations which have been proven on large scale projects. We also have experience of using 3rd party migration tools including Quest, Transend and Binary Tree.
Driving Adoption and Business Change
Successful Microsoft 365 solutions go beyond configuration; they depend on people embracing new ways of working. Syntax Integration helps your teams adopt Microsoft 365 tools effectively through tailored training, communication, and governance planning.
We align the rollout with your business culture, ensuring employees understand not just how to use Microsoft 365, but how it simplifies their daily tasks, supports collaboration, and protects data. With a structured adoption roadmap, your investment delivers measurable productivity gains and sustained change rather than short-term disruption.
FAQs about Microsoft 365 Solutions
What are Microsoft 365 business solutions?
Microsoft 365 business solutions combine productivity tools like Outlook, Teams, SharePoint, and OneDrive with enterprise-grade security and device management. They’re designed to help organisations modernise communication, collaboration, and data protection across the business.
How does a Microsoft 365 cloud solution differ from traditional Office 365 solutions?
Microsoft 365 builds on Office 365 by adding advanced security, Windows integration, and device management features through Intune and Entra ID (Azure AD). In short, it’s a complete cloud solution that supports hybrid working, compliance, and IT control as well as productivity.
What is included in a Microsoft 365 solutions implementation service?
A full Microsoft 365 implementation includes discovery and design workshops, migration of email and data, configuration of security and compliance policies, user onboarding, and post-deployment support. At Syntax, we align the technical setup with your business objectives; from governance frameworks to user adoption plans. The result is a tailored Microsoft 365 solution that integrates seamlessly with existing systems and delivers measurable productivity gains from day one.
How do we migrate from Office 365 to Microsoft 365 business solutions?
Microsoft 365 expands on Office 365 by adding advanced security, endpoint protection, and Windows integration to deliver a complete cloud-based workplace solution. Beyond the core Office apps, it includes tools like Intune and Entra ID (formerly Azure Active Directory) for identity, access, and device control. This means your business gains not just productivity software but a unified platform for collaboration, compliance, and cyber resilience.
What licensing do we need for Microsoft 365?
The right Microsoft 365 licence depends on your organisation’s size, compliance needs, and device management requirements. We’ll help you compare plans such as Microsoft 365 Business Premium, E3, or E5 to ensure you only pay for what you actually use.
Talk to our Microsoft 365 specialists about your next cloud move
From initial planning and licensing advice to migration and long-term support, Syntax Integration helps UK businesses unlock the full value of Microsoft 365. Get in touch to see how we can tailor a solution around your goals.
Our Microsoft 365 Services
