Microsoft 365
Support Solutions

Syntax is a Microsoft Cloud Accelerate Partner, helping customers migrate from existing on-premise or hosted email systems to Office 365. We understand the complexity of enterprise email infrastructure and have successfully managed and delivered global Office 365 migration projects in business-critical environments using proven risk-free methodologies.

Microsoft Support

We can assist with co-existence and migration of different email platforms, from early or recent versions of Microsoft Exchange through to Lotus Notes and other web based email systems.  We can also advise on the best migration strategy and whether a cut-over, staged or hybrid migration is best suited to a specific customer environment.

Microsoft 365 Support

As an Microsoft 365 partner, we help customers make an informed decision on the right subscription products to match their business requirements. Our ServiceDesk provides on-going Office 365 UK support and management of Microsoft cloud solutions to provide a single point of contact and responsibility for maintaining your investment in the Microsoft cloud.

  • Requirements analysis and high level design
  • Migration Technical Project Planning
  • Advice on e-mail archiving and compliance options
  • Federation and Active Directory Synchronisation
    • Active Directory integration
    • Single sign-on options
    • Full and partial integration options
  • Implementation
    • Configuration and customisation
    • User and data migration
    • Co-existence strategies
  • Post-implementation training and support
  • Microsoft Online Customer Portal management
    • Security Management
    • Custom user policy configuration
  • Conferencing & Cloud Voice
  • Licence advice and guidance for procurement

Benefits

Specialist skills

We provide access to a highly skilled team of experienced Office 365 consultants who understand complex enterprise messaging environments and have the necessary technical skills to fully define a detailed migration plan and deliver a successful project.

Expert guidance

Key decisions will need to be made as part of the migration planning process. We guide customers through the potential deployment and migration scenarios so that they understand the impact of each option to be able to make an informed decision.

Cost-effectiveness of IT Support

We work more efficiently and cost-effectively by using proven technology to automate IT management processes and by carrying out day-to-day tasks remotely.

Accredited by Microsoft

Syntax are members of the Microsoft Cloud Accelerate program, demonstrating our ability to meet customers evolving needs in today’s dynamic cloud marketplace. We also have access to dedicated partner support, providing a priority support service when we need Microsoft’s assistance to resolve any potential technical issues promptly.

Proven Tools & Methodologies

We have developed a number of in-house tools and methodologies for staged, cut-over and hybrid migrations which have been proven on large scale projects. We also have experience of using 3rd party migration tools including Quest,  Transend and Binary Tree.

Find out more about how we can help you with all your IT needs

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