Microsoft 365 Support Solutions
Microsoft 365 is the leading suite of software tools for businesses that value efficiency. From storage to collaboration, communication to creativity, the tools in Microsoft 365 are essential to modern organisations looking to prioritise increased productivity and make it possible for team members to work from anywhere, at any time, with ease.
To get the most from a software suite as large and comprehensive as Microsoft 365 means drawing on the knowledge and experience of specialists – which is where our expert team of consultants can really add value.
As Microsoft Solutions Partners we can support your business to embrace Microsoft’s globally-recognised cloud solutions and seamlessly integrate the suite into your organisation. Not only do we pride ourselves on our ability to make your transition to the cloud smooth and stress-free, our specialist team also understand what it takes to accelerate the process and maximise the benefits of operating cloud systems.
Find out more about how we can help with all your Microsoft 365 support needs
020 7307 5008
Microsoft 365 Support from London’s leading Microsoft Solutions Partner
Our Microsoft 365 support services are essential not only in migrating your communications array to the cloud, but for improving the productivity and security of your organisation. As a leading Microsoft Solutions Partner, we can help you customise Microsoft 365 apps to suit your needs and maximise value from your subscription.
Our Microsoft support services are designed to cover all business needs. Whether you are migrating from another cloud service provider or moving away from traditional on-site servers and solutions for the first time, we can help.
At a time when London businesses must be more agile, proactive and resilient than ever before, we can help you to access powerful tools across both desktop and mobile device, protect data and manage security.
Our Microsoft 365 support services enable remote workforces to work efficiently, productively and securely. They include:
Microsoft Teams Consultancy, Integration and Support
With Microsoft Teams support, you can build the most cohesive hub for teamwork. It allows you to integrate video conferencing, voice calls, messaging, digital content, and tools across Microsoft 365 into a single workspace.
Syntax can help your organisation integrate a range of apps and security enhancements through the following services:
· Teams Consulting
· Teams Migration and Integration
· Microsoft Surface Hub 2 Installation
· Microsoft Teams and Microsoft 365 Security
· Microsoft Business Voice Implementation
· Microsoft Teams Support
Microsoft 365 Plans & Pricing
Picking a Microsoft subscription product suited to your business needs can be challenging. As an Microsoft Solutions partner, you can trust us to select the best plan to suit your infrastructure, daily tasks, security requirements, growth plans and budget.
We offer ongoing Microsoft 365 support and management for all Microsoft cloud solutions. So, opting for our service gives you a single contact to ensure you feel comfortable and in control, every step of the way.
Microsoft 365 Security
Microsoft 365 Security and compliance is another challenge that we help our clients overcome. Our seamless Microsoft 365 implementations not only help you protect your data; they add multiple layers of security to system architecture and cloud infrastructure to ensure robust login security and data access management on a device or user basis.
Microsoft 365 Migrations
Syntax is a Microsoft Cloud Accelerate Partner. We help customers to migrate from existing on-premises or hosted email systems to Microsoft 365. We understand the complexity of enterprise email infrastructure, and have successfully managed and delivered global Microsoft 365 migration projects in business-critical environments using proven risk-free methodologies.
Backup for Microsoft 365
Microsoft 365 may guarantee 99.9% availability in the event of hardware failure. However, it offers no guarantees against data loss from malware attacks or human error.
Microsoft highly recommends a third-party backup service. You can rest easy with Syntax cloud backup for Microsoft 365 support service.
These are the key benefits of our Microsoft 365 backup service package:
· Enhanced Microsoft 365 compliance
· The ability to audit your cloud data
· A safety net from liability claims
· Ease of change or exit
Modern Workplace Solutions
The modern workplace requires employees to work from any location at any time. Syntax’s Microsoft Modern Workplace Solutions offers your business ongoing support and strategic implementations.
We cover the following elements:
· Migration
· Cost Optimisation and Management
· Performance and Tuning
· Automation
· Security and Management
Security Compliance & Management Enhancements
At Syntax, we understand that your company can never have too many layers of IT security. That is why we created the best baseline and enhanced security guidelines for companies in the UK.
We also provide complementary services geared toward enhancing your Microsoft 365 management, compliance and security.
Microsoft 365 Advisory notes
Microsoft 365 adds flexibility to accessing emails and files within your organisation. Your workers can also access the platform anywhere, anytime on any device. However, Microsoft 365 also creates vulnerable endpoints.
Hackers can exploit such weaknesses to gain access to your business data and IT infrastructure. Syntax has developed best practice security guidelines (advisories) for the configuration and usage of Microsoft 365. These advisories include baseline, enhanced, and enhanced management guidance which outline our minimum security requirements for tenant and device configurations, and include enhanced recommendations for FCA regulated companies. These guidelines include utilisation of the main security features of the Microsoft 365 Business Premium, E3 and E5 subscriptions.
Contact us to find out more about these security recommendations and how our services can help you.
Microsoft 365 Support
Microsoft 365 offers a range of applications and services to suit businesses across all industries, but it is a good idea to seek out support in order to get the most out of your package. Partnering with an IT support partner will help you make sure of everything the suite has to offer, safely and securely.
Task Management
In the modern age of digital offices and remote working, task management is essential. Microsoft 365 allows you to see all your tasks wherever you work, helping you move seamlessly between apps and devices. View all your tasks from your Microsoft To Do and Microsoft Planner lists in Microsoft Teams, making them easily shareable.
Contact Support
Microsoft 365 comes with Support, where you can find solutions to both common and unusual problems or get help from a support agent. Our Microsoft certified team can swiftly address your support tickets through our efficient contact management processes.With Syntax on board, it takes just the raising of a support ticket, and our contact management processes kick into gear.
Unlike Microsoft’s own support tickets, which may feel impersonal or heavily automated, our live person service ensures that you receive effective and efficient contact support that will always help you to get the best out of your subscription.
Mobile Apps
Microsoft 365 features a range of vital workplace apps, including Word, Excel, PowerPoint, Teams, the Outlook client app and more. With Microsoft 365’s cloud-based structure, these apps can be used to work on and share content across a range of devices.
Why Choose Syntax for Microsoft 365 Support in London?
We Have the Necessary Skills and Experience
You’ll get access to a team of highly skilled and experienced Microsoft 365 consultants. Syntax are Microsoft Solutions Partners with proven expertise in Microsoft 365 and broader Microsoft support. You can rest easy that your business-critical systems and data are in highly capable hands when you choose us for Microsoft 365 support services.
We Are a Microsoft Accredited IT Support Firm
Syntax is proud to be a member of the Microsoft Cloud Accelerate Program. This means we have the technical capacity to handle even the most complex cloud migration projects. Such a status also entitles us to priority support services from Microsoft.
We Offer Cost-Effective IT Support
We work more efficiently and cost-effectively by using proven technology to automate IT management processes and by carrying out day-to-day tasks remotely.
We Take a Pragmatic Approach
We have developed an arsenal of in-house tools and strategies to handle Cut-over and Hybrid migrations which are essential for complex migration initiatives. We have also honed our skills with other third-party cloud migration tools such as Binary Tree, Quest and Transcend. Learn more about our approach.
How do I get Microsoft 365 support?
Syntax is a Microsoft Solutions Partner. We help our customers migrate from existing on-premises or hosted systems to Microsoft 365. Not only that but we provide expert advice and guidance to keep you up to date on everything from Outlook and PowerPoint to avoiding data loss and system administrator management.
Complete Microsoft 365 Support Across the App Suite
Microsoft Teams Consultancy, Integration and Support
Maximise efficiency and productivity with complete Microsoft Teams support
Microsoft 365 Security
Keep your business and data secure and compliant with regulations
More about EMS
Providing enterprises with complete data control, security and efficiency
Backup for Microsoft 365
Backup, recover and protect your Microsoft 365 data
Modern Workplace Solutions
Create more seamless communication and collaboration across locations and platforms
Frequently Asked Questions
How do I get Microsoft 365 Support?
If you are looking for comprehensive Microsoft support for your organisation, get in touch with Syntax today. Give our team a call on 020 7307 5008
Does Microsoft 365 include support?
Microsoft 365 comes with its own customer support Admin Centre. However, many businesses choose to invest in the tailored and comprehensive support provided by our 365 specialists who can help them reach their full potential by getting more from their software solution.
What is Microsoft 365 Support Service?
Getting to grips with Microsoft 365 can feel like a difficult task, which is why investing in support when you make the switch to Microsoft 365 is a great way to understand the possibilities the platform provides. Our support service can be tailored to suit your specific needs – whether it is our support team you need or just someone to explain how programs and documents may work across PC and Mac environments.
How do I contact Microsoft customer support?
If you wish to contact Microsoft directly, you can click here to open their Get Help app to receive support for Microsoft products and services.
Which Microsoft 365 Subscription Package is Best for My Business?
Microsoft has an Microsoft 365 subscription package for every type of organisation. When considering which plan to choose, here are the main aspects you’ll need to consider:
- How many users you will need
- Data storage requirements
- The number of devices that will require access at any one time
- Offline access needs
- Other Microsoft app requirements
- Your budget
Find out more about how we can help with all your Microsoft 365 support needs
020 7307 5008