Outsourced IT Services: 2013 Predictions

The economic climate leaves businesses across the UK and Europe with plenty of challenges – but what is 2013 likely to have in store for outsourced IT services?

A leading technical magazine asked experts what they thought lie immediately ahead for the industry.

One head of outsourcing at a large legal firm predicts that 2013 will be a busy year for those who provide outsourced IT support, especially those who are both bold and creative.

The industry outsider added: “More of the larger organisations will adopt public cloud at enterprise level so that we’ll see it being used by financial institutions like banks for some areas of their business, as the EU publishes new standards and regulations for the public cloud.”

There is a feeling that new security initiatives will be behind increased interest in public cloud storage. Many organisations may start to consider that storing data in the cloud is a viable and cost-effective proposition.

Other predictions include increased use of outsourcing across southern Europe, and Britain’s public sector is set to remain open to extensive outsource IT support opportunities – both at local and central level.

Another UK IT boss has predicted that Software as a Service (SaaS) will see renewed enthusiasm in the form of application portal implementations.

At the same time, companies also need to prepare themselves for an extensively collaborative approach this year, thanks to the continued power of social media and toolkits for communal working such as Google Docs and Office 365.

Outsource IT Support through Syntax

If you’re looking for computer support, London has so many options that it can be hard to know where to start.

But, as a leading IT support and outsourcing provider, Syntax offers a high calibre of support in which you can have complete confidence, with solutions closely tailored to suit your business needs.

You will then be free to concentrate on the most important thing of all – your core business.

With some two decades of industry experience under our belts, our services fall into three broad categories:

•    IT Support and Outsourcing

We use industry best practice, as well as quality systems and very experienced consultants to provide essential IT support services when you need extensive availability from your outsource partner, cast-iron reliability and a high degree of responsiveness.

•    IT Project Solutions

Whether you want to introduce email archiving, virtualisation, public and private cloud solutions, storage area networks or any other tech solutions, we at Syntax can help. We’ll give you back control of your IT outgoings, while providing solutions that support your business goals.

•    Business Continuity and Disaster Recovery

As disaster recovery specialists and experts, we offer a range of services including online data backup, minimising the potential dangers of disruption to your business.