We support clients through our fully inclusive support service SyntaxOne. Some support organisations charge per hour, or have limitations in terms of the number of incidents. However, we feel the fully inclusive approach is the most equitable (we need to ensure that users don’t have issues, and we resolve the root cause, or it starts to cost us more money that we receive to support them…), and also means that users are not reticent/worried to call the ServiceDesk.

We provide a range of other outsourced IT services and can utilise our extensive experience of project work and other client environments to suggest potential enhancements and changes to your environment. Our efforts focus on helping organisations to work more effectively, implement additional security or service compliance provisions. We were early adopters of Microsoft Office 365 and Azure and have built up significant knowledge and experience in helping customers migrate to the cloud.

Remote and hybrid working models have fast-become the new normal. So, it is important that your organisation can facilitate a flexible, accessible, streamlined and successful solution for your organisation – whether you prefer to retain a level of office working or not.

We understand that remote working options need to be tailored to suit what works best for your employees, your productivity and your overall business performance. We can quickly implement cloud based systems and virtual desktops, as well as an office network that is versatile enough to support you no matter what the changing demands on your organisation.

Whether it’s help learning to access cloud services and enhancing your cloud infrastructure, protecting company data or integrating Microsoft 365 into your organisation, we are here for you. However, most hybrid working solutions fit into one of three categories:

Promoting business continuity: A remote working system that utilises the cloud to cater to a distributed team is a successful way to add natural resilience to your organisations. By making it so that your staff members and systems aren’t tied to a specific location, you can remove many traditional server-based risks from your business, while creating a more flexible future for your entire workforce.

Increasing staff engagement: Hybrid working solutions are designed to benefit everyone in your organisation, including employees. A remote workforce is a flexible workforce, with the benefits of a virtual desktop allowing staff to access necessary documents and data anytime, anywhere. Remote work can also help your team to improve their work–life balance, save money and time on commuting and, ultimately, gain more job satisfaction.

Cementing cyber security: Security should be a key consideration in any business continuity plan for a remote workforce. Cyber security becomes all the more important when a typical working day involves different devices and systems being accessed from different places and networks. Our IT experts can ensure that you have the right security in place to protect your data, through stringent and robust remote solutions.

Investing in effective remote working solutions now will benefit your business in the long term, from employee job satisfaction to business resilience and disaster recovery in the face of a cyber incident. Explore different options like Microsoft 365, Microsoft Teams, Virtual Desktop services and more in order to find the right hybrid solutions for your organisation.

When it comes to making the most of a remote workforce, we can help you to provide the right tools, giving your staff the opportunity to be flexible and agile.

Cyber security should also be a key concern for remote organisations. Find out more about our information security services to ensure your company data is protected.

Cloud services are essential for allowing team members to work together seamlessly, even when positioned in different locations. Through the cloud, email chains, printing, and a lack of communication become obsolete, with the necessary individuals and teams being able to access a single secure storage point from anywhere, and retrieve documentation and data when necessary.

A <a href=”https://www.syntax.co.uk/apm-proactive-infrastructure-monitoring-and-management/”>solid cloud infrastructure</a> allows your remote workers to share, save and store documentation securely, granting access only to those who need it. It’s a clear port of call for members of the team even when located in different areas. When it comes to remote working solutions, the cloud is essential.

Syntax IT Support London can help you make the most of cloud solutions and unified communications strategy in order to protect your company data and boost productivity. With a Windows <a class=”wpil_keyword_link” title=”virtual desktop” href=”https://www.syntax.co.uk/microsoft-azure-services/virtual-desktop-as-a-service/” data-wpil-keyword-link=”linked”>virtual desktop</a> in place, collaboration becomes more effective and efficient than ever before.

<a class=”button green” href=”https://www.syntax.co.uk/syntax-cloud-threat-security/”>Learn More About Our Cloud Services</a>
<h4>How can working remotely be improved?</h4>
Our remote working solutions can be tailored to suit your specific business requirements. From bespoke cloud services to the implementation of popular platforms like Microsoft 365, Syntax can help you make the most of remote working in order to maximise your business continuity and protect your company data.

We can support your business to benefit from remote working solutions that prioritise cyber security, communication, collaboration, productivity and technical support. We offer a wide range of software and services to ensure that your hybrid working approach meets your specific requirements, leading to long term success in terms of business continuity and growth.

Our specialist team of IT experts can provide you with options to protect your business data so that any device, location or connection is secure. Providing policies and processes to support your business data usage to ensure compliance is managed and measured.