Expert Server Management Services:
Comprehensive Support and Maintenance Solutions
Our server management and IT support services are designed to ensure your operations run smoothly and efficiently.
We understand the critical role IT infrastructure plays in your business success; so we provide tailored solutions that keep your servers secure and your systems resilient and performing at their best.
Whether you are using IaaS, cloud providers, or physical servers, our professional services ensure minimal downtime and high performance.
What is Server Support & Why is it Important?
One of the most critical aspects of server management is understanding the dependencies within your infrastructure and where your software performance can be optimised.
With the support of our expert team, we can identify any server security pinch points, vulnerabilities, and outdated software to prevent server failure and potential downtime for your business.
This is particularly important with application management, where regular software updates and patches are required to ensure optimal performance and security.
Our Approach to Server Management is All About You
Using industry-leading monitoring technology from Datto, we provide real-time insights and detailed reporting through our web-based portal.
This transparency means you know the status, ownership, and performance of all IT infrastructure activities, meeting your specific Service Level Agreements (SLAs).
Whether you use cloud services, physical servers or virtual servers, we can work with you to implement the right server management solution and make important tasks more efficient and reliable.
Enhance efficiency with virtual servers
Switching from traditional physical servers to virtual servers can transform your business operations.
Virtual servers allow you to host multiple servers on a single piece of hardware, improving efficiency, lowering server outages, and reducing server maintenance and hardware costs.
However, they require specialised expertise, and that’s where we come in.
Prioritise security and minimise risks
Efficient server management is not just about speed—it’s about security. We implement robust security measures to protect your data from cyber threats, but should the worst happen, we offer comprehensive backup and disaster recovery services to minimise data loss.
From virtual servers to distant data centres, we can provide tailored support and infrastructure management with our server support services.
We are on hand to provide server support to system administrators and the rest of your team, so you can enjoy peace of mind when it comes to the efficiency and security of your data storage and high availability.
Benefits of outsourcing server management
- Better control and visibility of IT Infrastructure
- Increased performance and availability
- Predictable, controlled operation costs
- Reduced risks through less dependence on individuals
- Specialised capability to complement in-house teams
Our server administration and management services
A managed service provider like Syntax can support your business in numerous ways through effective server administration and management that meets your specific business requirements.
Our server management software involves several different components. These include:
- Hardware management: Monitor key hardware components to ensure productive server performance, including both CPUs and RAM.
- Software management: Ensure that software, firmware, and all operating systems meet your requirements and are updated regularly to support your growth.
- Cyber security management: Implement cyber security measures like firewalls, access control, antivirus software, and data encryption to support compliance and protect your business.
- Backup servers management: Implement cloud data storage options to back up your vital documentation and data and ensure you have a recovery plan in place as part of your server management tool.
Ready for better server management and infrastructure support?
Let Syntax Handle Your Server Administration and Management.We cover everything from software and hardware management to cybersecurity and backup solutions, ensuring your server infrastructure is perfectly tuned to your business needs.
Contact our team for a personalised consultation and quote. Let us provide you with reliable, efficient server support so you can focus on your business requirements.
Our team ensures a seamless transition and manages your virtual servers with precision and care.
If you have any questions about our server management services or would like a quote to bring your legacy servers up to speed, talk to our team. Call us on 020 7307 5008 or fill in a contact form to receive a quote.
Our Server Management Framework
Our server support framework is built around your needs, offering flexible and tailored components and SLAs.
Combining market-leading technology with exceptional customer service, we ensure you stay informed and in control of your IT infrastructure.
Our Framework Services Include:
Proactive Management
- Patches, updates and fixes
- Security management
- Anti-virus management
- Account management
- Network administration
- Availability monitoring
- Operating system management
- Application management
- Alert management
Real-Time Monitoring and Reporting
Stay updated with our SyntaxOne Portal, offering real-time system status and incident history:
- Web based portal (SyntaxOne Portal)
- Real-time system status
- SLA based performance management
- Incident history
- SMS/email alerting
Optimised Performance
Through trend analysis, capacity management, and performance tuning, we ensure your systems operate at their best:
- Trend analysis
- Utilisation monitoring
- Capacity management
- Application response measurement
- Configuration management
- Performance tuning
Expert Support
Access to technical experts and prompt incident response to keep your systems running smoothly:
- ServiceDesk support
- Access to technical experts
- Major/minor incident response
- Problem management
- Remote diagnostics/fix
- Server recovery
- Third party management
Outsource Your IT Infrastructure with Confidence to the Right Server Management Partner
Our outsourced IT infrastructure management and monitoring services improve your system performance and availability without losing control or visibility of your IT infrastructure.
Our server management framework has been developed using a combination of IT infrastructure Library (ITIL) best practices, ISO 9001:2015 quality management systems, and world-class management technology to provide a high-quality, best-practice solution.
Let Syntax Handle Your Server Administration and Management
We cover everything from software and hardware management to cybersecurity and backup solutions, ensuring your server infrastructure is perfectly tuned to your business needs. Ready for better server management and infrastructure support? Contact our team for a personalised consultation and quote. Let us provide you with reliable, efficient server support so you can focus on your business requirements.
Call 020 3131 2508 or fill in a contact form to speak to an expert.
