London, 5th February 2005 – Syntax is delighted to announce that it is has recently been awarded ‘Microsoft Gold Certified Partner for Support Services’ status. This is the third Microsoft gold partnership commendation that Syntax has received and is testament to the company’s skill and expertise in working with Microsoft technologies and its’ reputation for delivering first class support services.
To date Syntax is one of only a small number of Microsoft Partners in the UK to receive this prestigious accolade due to the imposition of strict qualifying criteria for nomination. As well as demonstrating exceptional technical competence and proven customer satisfaction with the support services delivered, contenders must also meet stringent requirements for staffing certification, and demonstrate quality management processes and procedures, excellence in service level management, industry experience and proven multi-vendor support.
Syntax support solutions (SyntaxOne) can provide all elements of IT service management and have been designed to solve many of the challenges faced when delivering IT to the business, such as reducing IT fire-fighting effort, finding and keeping the right IT staff, maintaining and managing technology, making the most of technology to achieve operational efficiency, managing change and developing policies and strategies.
The services can deliver significant benefits, including automated service delivery for maximum efficiency, increased system reliability and availability, lower staff recruitment costs, reduced risk on individuals, better control of IT through ITIL based standards and increased security.
“We are delighted to have achieved this accreditation as it recognises our outstanding knowledge and understanding of Microsoft technologies, and endorses our commitment to delivering quality support solutions” commented, Ayman Al-Och, Managing Director of Syntax Integration.
“All Microsoft Gold Certified Partners for Support Services are held to the same customer satisfaction standards that Microsoft sets for its own support services. Customers can safely leave their worries at the door when turning to these companies for technical support,” said Rosa Garcia, general manager of the Partner Programs Group at Microsoft. “Today, Microsoft proudly recognises Syntax Integration Limited for exceeding these rigorous customer satisfaction and staffing certification requirements and welcomes it as a Microsoft Gold Certified Partner for support services.”
For more information, please contact: firstname.lastname@example.org