Improved Visibility, Service and Communication
The Autotask Customer Portal gives you access to a secure web portal to easily submit service tickets at any time directly.
The Customer Portal provides real-time communication between Syntax and our customers using Autotask functionality.
The Portal includes self-service so that customers can monitor tickets, update tasks, run reports, review progress and check service request status in real-time.
With the Customer Portal you are able to set priorities, review status and evaluate goals which helps to increase customer satisfaction.
• Real-time access and full visibility of our services
• Directly submit service tickets to your Portal and access pre-defined reports
• Review work in progress, project calendars, hours worked
Find out more about how we can help you with all your IT needs
Call today on 020 7307 5008
